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At HomePro1.com user privacy is of utmost concern. We are
committed to your privacy and security, and to providing you the best
possible user experience. We may update this policy from time to
time, so please check here frequently.
What do we mean by privacy? We will never disclose your
information to any third party without your consent, except in limited
circumstances to our business partners with whom we have established
agreements that protect your privacy.
Here's how we collect and use information from you in our efforts to
provide the highest quality user experience:
IP Address: Your IP or "Internet Protocol" address and
other site usage data is used to gather broad demographic information.
This data helps us serve you by allowing us to understand how visitors
use our web sites.
Cookies: Our sites use a technology called "cookies,"
small files stored by your browser to help keep track of your user
profile. Our cookies do not collect personally identifiable
information, nor do we share them with anyone. We use cookies to
remember your personal profile for your convenience, to deliver content
specific to your needs and interests, and to ensure you don't see the
same ad repeatedly. We also use cookies to track user trends and
improve areas of our sites that our users find valuable.
Adverts: We sometimes use outside companies to display advertising
on our web sites. These ads may place cookies on your computer,
which are referenced by our ad companies. We do not have access to
this information. We use customer contact information from registration
forms to send you information related to our products and services if
you consent to receiving such mailings. Your contact information
may also be used to contact you when necessary for administrative
purposes related to your account. We use your email as a unique
identifier in our record system, to verify communications from you, and
to send you newsletters and promotion offerings that you ask to receive
or to tell you about changes to the HomePro1.com website.
Demographic information and site usage data is also collected on our
sites. We use this data to tailor your experience, allowing us to
provide content related to your preferences and information on products
or services we think you may be interested in.
Email Services: If you take advantage of any email notification
features on our sites, you will receive email updates as described in
the service. The HomePro1.com website provides users the
opportunity to opt-out of receiving communications from our partners and
us. Users can remove their personal information from the database of a
particular site by sending a request by email to support@homepro1.com,
by typing, "unsubscribe" in a response to the email received.
Personal Tools: Certain products on our sites, like the
HomePro1.com Personal Planner, allow you to store your personal
information for future use. We do not share this information with
third parties.
Order Forms: Our sites use forms for you to request information,
products and services. We collect financial information to bill
you for the products and services you indicate. (See "Your
Security" below for more on how we safeguard your financial
information and social security information.) We collect social
security information to provide credit check, loan application and
similar services. We collect contact information, unique
identifiers and demographic information for the purposes described in
"Registration" above. See "Disclosure" for
more information on when we provide your information to third party
business partners.
Contests and Surveys: Online, we may also survey visitors for
contact information, unique identifiers and demographic information.
You are never required to answer these questions. The information
you submit may be used for analyzing overall site demographics, user
preferences and tastes, and similar "getting to know our
customers" purposes. We may disclose this data to third
parties in an aggregated form (such as summary reports for our
advertisers) but never with user data or identification assigned to the
information provided.
When you enter a contest, we will require that you submit a limited
amount of personally identifiable data such as contact information.
We may also ask you questions related to your preferences and age or
background. We will designate which questions are required to be
answered in order to enter the contest. The information you submit
may be used to analyze site demographics and user preferences, and for
similar "getting to know our customer" purposes. We may
share this data with third parties in aggregate form only (as in summary
reports to advertisers), and never in the form of personally
identifiable information.
Your Security: HomePro1.com, and its affiliates have
taken the following important measures to protect against loss, misuse
or alteration of your personal information. First, we store no
financial information or social security information on our sites.
Although you may have to enter your credit card number or social
security number twice, we think the benefits of security are worth it.
When we do transmit your data, we use only Secure Servers using current
encryption technology to encode your data safely.
The personal data we do store on our system is protected by firewall and
password. Our network firewall is a combination of hardware and software
designed to keep unauthorized users from accessing our network.
The password you select, along with your unique email address, prevents
others from accessing your information. We suggest that you do not
disclose your password to anyone.
Third parties that have their own privacy policies that may be
different than ours provide Third Party Service Providers - some of the
services available through our website. You should review the
privacy policy of third parties before providing your personal
information to them.
Outside Links: While on HomePro1.com, you may be led
to other web sites. Be aware that other sites may collect data and
personal information and operate according to their own privacy
practices. Please remember that, once outside of our website, any
information you submit is outside of our control.
Disclosure: To provide you the best products and services, we
team with business partners. When you indicate that you want to
receive a product or service, or contact a person or organization, we
share the data needed for you to receive what you have indicated.
Occasionally, we hire consultants that may need access to our member
database to perform their services for us. We take great care to
require that these business partners agree by contract not to use any
member information that they may receive access to.
HomePro1.com may contract with outside companies to administer our
mailing lists or provide retail services. Your personal
information may be shared with an outside company for the sole purpose
of administering the products, services and programs you have selected.
Choice/Opt-out: The
HomePro1.com website provides you the
opportunity to opt out of receiving communications from our partners and
us. To remove your personal information from one of our web sites,
email a request to the site at the address listed in "Contacting
Us." To remove your name from an email service, simply reply
to the email and type "Unsubscribe" in the subject line.
Correct or Update: You can change or update your personal
information for a particular ad, such as the HomePro1.com by going
to the "Modify your ad" or " cancel your ad" section
of the site and following instructions to update your information.
Contacting Us: If at any time you feel that the
HomePro1.com website has not adhered to this policy, email us at webmaster@HomePro1.com
and we'll do our best to determine any problem and quickly respond. If
you have questions or concerns about our privacy policy, please contact
us at webmaster@HomePro1.com.
And check this page periodically for changes in our privacy policy.
This HomePro1.com, privacy policy does not extend to
any information that is inherent in the operation of the Internet, and
therefore beyond the control on HomePro1.com, Inc., and is not to
be applied in any manner contrary to applicable law or governmental
regulation. We reserve the right at our discretion to make changes to
this policy at any time.
Home Pro, and its affiliates may disclose your
personally identifiable information if required to do so by law or in
the good-faith belief that such action is necessary to (1) conform to
the requirements of the law or comply with governmental orders, court
orders, or legal process served on Home Pro, or its
affiliates; (2) protect and defend the property or rights of
HomePro1.com, Inc., and its affiliates or the users of
HomePro1.com
Money-Back Guarantee Policy (Valid for internet
listings only posted after 7/15/2003)
We offer a Money-Back Guarantee that our services will result in the
successful sale of your property. The guarantee is:
- We will, upon request as set forth below, refund the listing fee
paid by you for your listing on HomePro1.com in the event you
have continuously listed your property for 12 consecutive months and
such property has not been sold or received a binding offer of sale
in the 12 months from the date upon which your listing was activated
on HomePro1.com's web site ("service failure").
- This Money-Back Guarantee is your exclusive remedy in the
event of a service failure for the recovery of all or any
portion of the HomePro1.com charges for a listing. Only
the listing fee will be refunded. This Money-Back Guarantee may
be terminated by us at any time (which will be posted on the web
site) in which event, there will be no remedy or recovery of
charges for a service failure.
- To qualify for a refund due to a service failure, you must notify
us of the service failure and request a refund of your listing fee
in compliance with the conditions listed below. If you do not comply
with these conditions, you are not entitled to receive a refund.
- Requests for refund of the listing fee due to a service
failure must be submitted via our telephone invoice adjustment
system by email, by sending a request to refunds@HomePro1.com.
- Your notification of a service failure must include your
HomePro1.com listing number.
- All requests for refund must be received via one of the
approved channels within 15 calendar days after the twelve month
anniversary from the date from which the listing was activated
on HomePro1.com's website.
- HomePro1.com will not be obligated to refund your listing
fee under the Service Failure Money-Back Guarantee if:
- The service failure resulted, in whole or in part, from any
failure by you in complying with the "Terms and
Conditions" of our web site.
- The service failure resulted, in whole or in part, from any
failure by you in complying with the terms and conditions of a
real estate binder or contract of sale. We reserve the right to
examine title prior to issuing a refund.
- The listing was created without correct contact information
(phone number and email address) or such contact information was
not properly maintained.
- The HomePro1.com Money-Back Guarantee does not apply to
any listing containing fraudulent or incorrect information.
- The following limitations also apply to the Service Failure
Money-Back Guarantee:
- Refunds will be made or applied to the payor's account only.
Only one refund is permitted per listing even if such listing
appeared more than once.
- THIS LIMITED WARRANTY IS EXCLUSIVE AND INSTEAD OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT
LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES,
WHETHER OR NOT SUCH DAMAGES ARE BASED UPON TORT, CONTRACT, BREACH OF
WARRANTY OR OTHER CLAIMS.
Disclaimer:
Information presented here is is being provided to you on an
"as-is" basis. Home Pro or HomePro1.com and its affiliates do
not make any representations, warranties or guarantees, express or
implied, regarding the accuracy, correctness, or completeness of such
information, including, without limitation, pricing, descriptions,
designs, data and other features. It is your sole responsibility to
independently evaluate the accuracy, correctness and completeness of the
information presented here. All information, including pricing, is
subject to change without notice.
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